The Bonobo Baby Bidet pouch is crafted from high-quality, waterproof neoprene, ensuring durability and ease of cleaning. The spray bottle is made from PVC-free plastic, keeping it safe for your baby and environmentally conscious.

Clean the fine mist spray bottle weekly with mild soap and water. Rinse thoroughly and air dry.

We understand that little hands can get curious! If your spray bottle gets lost or damaged, don’t worry. Just email us at hello@bonobobaby.com, and we’ll happily replace the spray bottle free of charge.Please note that this policy applies to the spray bottle only, not the pouch.

Yes, the Bonobo is designed with a unique stretch chord that adjusts to fit most standard wipes dispensers. The elastic band ensures a snug fit, keeping the Bonobo secure as you use more wipes

Yes! The Bonobo Baby Bidet was designed with sensitive skin in mind. Using a light mist of water before wiping helps reduce irritation and makes cleaning easier and more gentle—especially for babies with diaper rash.

All orders are shipped with a tracking number. Once your order is marked as delivered by the carrier, please be sure to check your mailbox (not just your front door) as our packaging is compact and often placed inside.

If your tracking shows delivered but you haven’t received your order, we recommend:
✔️ Checking with household members or neighbors
✔️ Looking in and around your mailbox or parcel locker
✔️ Contacting your local post office for assistance

Bonobo Baby is not responsible for lost or missing packages once they have been marked as delivered. If you have concerns about your delivery, please reach out to your mail carrier or shipping provider.

Our processing time is 1-3 business days and shipping can be anywhere from 2-7 days.

We want you to be completely satisfied with your purchase. Please email thebonobobaby@gmail.com to initiate a return or to let us know of any damaged items. The customer is responsible for all shipping costs associated with the return.